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Sales and
Shipping
National Bath Works will process your order within 24 hours.
We are closed Saturday, Sunday and all national holidays.
We reserve the right to limit quantities.
As an authorized dealer all products are new and include the full manufacturer's
warranty. The warranty is subject to the manufacturer's conditions.
Look for "quick ship" for faster service. These items will usually ship the same
day if the order is placed before 12 noon. In the event that an item is out of
stock, we will notify you ASAP.
For all shipping & handling fee's the fee charged is based on product weight.
All orders are shipped either ups or local truck delivery.
Products are shipped through ups.
For any questions regarding our shipping policy, please email us at
info@nationalbathworks.com
Please check your order immediately upon delivery. Damages and shortages must be
reported immediately. No considerations can be made after 7 days.
Returns Policy
We strive to pack and ship your order as efficiently as possible.
With regards to your recent inquiry regarding the return of materials purchased
from www.nationalbathworks.com,
please note the following:
All materials to be returned must be in the original manufacturers’ cartons.
The returned materials are subject to a manufacturers’ 25% restocking fee, and
10% Handling Fee
Items must be received in perfectly re-sellable condition with no signs that
they have ever been previously installed.
It will be your responsibility to pack the materials, and pay for the return
shipping.
Shipping charges are not refundable for cancelled or refused orders after the
order has been shipped.
All returned and exchanged products must be in original manufacturer's condition
and packaging including inserts and warranty cards. Please do not write or mark
packaging in any way, so the product will be re-sellable.
Credit for returned products
Credit for returned products will be issued within 7 days of processing.
To Calculate your return value
 The total original sale value for the materials in question was $
The 25% restocking fee is $
The 10% Handling Fee is $
Therefore; if the materials are received by the manufacturer in re-sellable
condition, the value of $ would be reimbursed to your credit card account #
If agreeable to the above terms, and you want to proceed with the return of
materials, please contact us. We will provide you with the manufacturers
shipping address and an RGA number (Return Goods Authorization) which you will
need to receive your credit for the return.
When nationalbathworks.com receives the credit, we will reimburse the credit
card account that was used for the original purchase.
Sales tax - sales tax will be applied as applicable.
Contact Information
Monday - Friday 8:30 AM - 5 PM EST
877-322-8476
*We are not responsible for typographical or image errors.
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